At Zivi Trails, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website (zivitrails.com). By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of personal information when you use our website:

  • Name

  • Contact details including phone number, email address, and shipping address

  • Purchase history and preferences

  • Device and browser information

  • Location information, where applicable

  • Communications with our support team

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Improve our website and services

  • Send order confirmations and shipping updates

  • Personalize your shopping experience

  • Prevent fraudulent transactions

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with third-party service providers who help us operate our business (e.g., delivery partners and website hosting providers), under strict confidentiality agreements.

Cookies and Tracking Technologies

Zivi Trails uses cookies and similar technologies to enhance your browsing experience and gather analytics data. You can manage or disable cookies in your browser settings; however, doing so may affect certain functionalities on our site.

International Data Transfers

As we operate worldwide, your information may be transferred to and stored in countries outside your country of residence. We ensure that such transfers are compliant with applicable data protection laws.

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data (subject to legal and operational requirements)

  • Opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us at [email protected]

Opt-Out Instructions

To opt out of marketing communications:

  • Click the “unsubscribe” link at the bottom of any promotional email

  • Email us directly at [email protected] with the subject line “Opt-Out Request”

We will process your request promptly, and you will be removed from our marketing list.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: [email protected]